International Fast Food Chain needs a Restaurant Manager with the following specification :-
Job Purpose:
To manage a Restaurant on a profitable basis, consistently serving quality food with fast, courteous
service in clean and pleasant surroundings
Duties & Responsibilities:
· Profit Control
o Achieve sales &profit target -manage P&L to required budgets
o Maintain & improve QSC standards ensuring profitability, sales growth & other agreed
goals
o Ensure that security measures & policies relating to cash stock & assets are
implemented effectively with regard to sales
o Develop projections of controllable items
· People Developer
o Ensure that all management & staff are trained to the required franchise standard
o Motivation & development of staff & managers in line with business objectives
o Provide training & development plans for all & ensure they are completed
o Conduct management and staff appraisals
o Conduct regular staff &management meetings
o Delegate key tasks to management team to maximize their potential & identify potential
in staff members and develop accordingly
· Retailer
o Implementation of Local Restaurant Marketing plan
o Customer relations management
o Delivery of products meeting the quality, the service& the cleanliness standards
required
o Awareness of competition and the local market situation
o Implementation of health and safety with an adherence to all current legislation
o Ensure the proper level of hygiene, safety & maintenance in the restaurant, safe
condition of work, food handling procedures etc.
· Ensuring that appropriate people standards are achieved within Human Resources guidelines
· Achieve the necessary staffing and scheduling of restaurant to accomplish restaurant goals and
standards
· Analyze cost controls and sales trends by monitoring month end reports and statements
· Implement local promotions and marketing plans
o Monitors sales projections and budgets versus actual sales
o Implements approved sales building programs
o Aware of competitive actions and growth
o Aware of changes in the community and impact on sales
o Recommends local store marketing plans to resolve sales shortfalls
o Maintains continuity with current media messages and restaurant marketing efforts
o Implements approved Birthday Parties programs
· Implement training, motivation and retention programs at all levels in restaurant. Ensure all
training and development standards are met at the store level
o Utilizes crew growth ladder so that restaurant operates with certified positions
o Monitors crew training practices
o Develops managers through use of personal development plans
o Works with managers to provide monthly development objectives
o Personal performance is exemplary of all policies and procedures
o Communicates specific performance standards on a timely basis
o Observes performance and provides consistent feedback
o Utilizes effective performance review techniques
o Proper performance review documentation is established through an effective
monitoring system
· Maintain restaurant building and equipment in a condition that ensures customer service and
customer image goals are met
· Handle customer complaints
· Maintain operations to Franchise Standards:
o Ensures that current standards, including acceptance of raw product are understood
and communicated to all restaurant management
o Ensures that all production systems, time and temperature standards are current and
followed
o Communicates service standards on performance, appearance and atmosphere
o Communicates and monitors standards for cleanliness, sanitation and safety
Job KPI:
· Revenue
· Revenue per employee
· Gross margins
· Revenue by sales channels
Job Details
| Date Posted: | 2016-02-14 |
| Job Location: | Cairo, Egypt |
| Job Role: | Management |
| Company Industry: | Catering/Food Services/Restaurants |
Preferred Candidate
| Career Level: | Management |
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