- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Provide pricing and delivery information
- Process orders, forms, applications and requests
- Organize workflow to meet customer timeframes
- Manage orders shipping
- Manage Documentation
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Job Details
| Date Posted: | 2015-04-16 |
| Job Location: | Jordan |
| Job Role: | Customer Service |
| Company Industry: | Other |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Female |
| Degree: | Bachelor's degree |
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