Job Purpose:
The job holder is responsible to liaises with project team to ensure that all properties are completed and handed over by contractor in line with Emaar's Standards and as per agreed policies and procedures and also liaises with contractors to ensure that works as per Service Requests are carried out by contractor during the DLP period as well coordinates with the Maintenance Team to carry out the works in buildings where Emaar DLP is still valid.
Key Accountabilities:
•To carry out the snagging and issue certificate before Customer orientation to ensure properties are in good condition and are ready for viewing
•To carry out the de-snagging process after Customer Home Orientation and issue 'Handover Certificates' to confirm that customer snags are attended and properties are ready for beneficial occupancy.
•To coordinate readiness of the properties with contractors and Project Managers.
•To carry out the checks and snag list for `mock-up' units during construction to ensure high standard of quality and level of finishes, as per Emaar's Standard.
•To dispatch jobs and follow up closure with contractors; update oracle and close opened SRs in the system.
•To attend to customer SRs in case of contractor failures (CF); to ensure the expenses are efficiently recorded and costs are deducted from contractor retention.
•To attend to customer SRs which are under Emaar warranty for Emaar owned assets and for completed properties in our inventory
•Identifying manpower requirement based on trade to carry out work during DLP period.
•To manage the team of outsourced Engineers
•Inspecting unsold apartments and to maintain and carry out works on unsold apartments.
•Assist the Line Manager, Property Quality Assurance in implementing the strategies, policies and procedures for the department
•Ensure that all tasks assigned individually and to the team collectively are completed as planned, on schedule
•Report on a regular basis to the Line Manager, Property Quality Assurance on all issue concerning the snagging, de-snagging and property certification.
•Report on regular basis to the Line Manager, Property Quality Assurance, all major inspection- related issue and suggestions for improvements.
•Take initiative and provide inputs to the department's continuous improvement process.
Job Details
| Date Posted: | 2014-06-19 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Other |
| Company Industry: | Construction/Civil Engineering; Real Estate; Facilities Management |
Preferred Candidate
| Career Level: | Mid Career |
| Gender: | Male |
| Degree: | Certification / diploma |
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