POSITION PURPOSE
• To welcome guests to the Hotel, answer guest questions and resolve guest problems.
• To perform check in, check out duties and receive payments for guests.
ESSENTIAL FUNCTIONS
• Ensure prompt, efficient and courteous reception of guests • Record and administer arrivals and departures
• Full awareness of current daily status of Hotel • Communication and recording of complaints
• Be aware of daily functions, events, VIP and group arrivals
• Ensure guest’s immediate requirements are catered for
• Awareness of regular guest names & requirements
• Receipt of payments
• Issue safe deposit boxes and allow guest access in accordance with procedures
• To carry out any other duties as required
Job Details
| Date Posted: | 2017-04-16 |
| Job Location: | Manama, Bahrain |
| Job Role: | Customer Service and Call Center |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
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