• Supervises/manages the daily activities and performance of the Account Advisors.
• Generates and sends agreed reports to the managers regularly.
• Handles Account Advisors needed for on-job training and coaching.
• Monitors transactions to ensure that QA standards are met.
• Ensures the Advisor’s KPI’s are met (daily/weekly/monthly).
• Manages difficult calls by acting as first line of escalation.
• Coordinates, as needed with all supporting function to eliminate any problems affecting the
Job Details
| Date Posted: | 2016-05-06 |
| Job Location: | Cairo, Egypt |
| Job Role: | Other |
| Company Industry: | Hospitality/Tourism/Travel |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
| Nationality: | Egypt |
| Degree: | Bachelor's degree |
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