About the Business:
Al-Futtaim Engineering is multi disciplinary engineering organisation which has been operating throughout the United Arab Emirates since 1974. As a member of the Al-Futtaim Group, we enjoy the benefits of being a part of one of the leading business houses operating in the lower Gulf Region.
Through our five divisions, we offer a wide variety of products and services in the construction, commercial and industrial sectors. Our involvement in numerous large scale projects in the UAE has given us a wealth of experience. From Scaffolding to Elevators and Security Systems to Air-conditioning, Sanitary ware and Facilities Management, the Al-Futtaim name spells quality & reliability.
About the Job:
In this role you will be responsible for :
* Providing year-round maintenance service for customers under AMC
* Acting as a one-point contact for selected customers to address their service needs
* Planning and organise maintenance teams structure as per divisional and job req
* Addressing system breakdowns using full technical knowledge
* Introducing AMC services to prospective new clients
* Satisfying the customer's immediate needs in terms of prompt and accurate response
* Monitoring the cause of any recurrence of breakdown calls by the same client
* Identifying cost-control tactics to check maintenance expenses
* Supporting the team in all day to day operational requirements
* Ensuring timely completion of all contractual obligations as per respective SLA's
* Maintaining highest standards of communication and customer service culture
* Helping the team in maintaining highest HSE standards and practices
Job Details
| Date Posted: | 2014-07-02 |
| Job Location: | Dubai, United Arab Emirates |
| Job Role: | Engineering |
| Company Industry: | Facilities Management |
Preferred Candidate
| Career Level: | Management |
| Gender: | Male |
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