- Perform on-site and remote technical support.
- Install, configure, and maintain personal computers, file
servers, Ethernet networks, network cabling, and other related
equipment, devices, and systems; adds or upgrades and configures
modems, disk drives, data acquisition boards, CD ROM units,
printers, and related equipment.
- Provide direction and support to system users in regards to any
Software/ Hardware issues that may arise in Wassel Group core and
supporting systems or/ and redirect escalate support requests to the
appropriate member of Wassel Group IT department.
- To log support calls and document their outcome to facilitate the resolution of common queries.
- To deploy PCs and associated peripherals including new installations and the redeployment of existing equipment.
- To install and configure operating systems and software to agreed
standards under the direction of the IT Department Manger or Network
Administrator.
- To maintain the existing PCs and peripherals to standards
determined by the Team Leader, by performing upgrades, new
installations and carrying out routine procedures.
- To assist in the compilation of the Support section technical
documentation, guidelines and procedures and ensure they are
disseminated to users.
- To provide at all times a professional, courteous and rapid response to individual users.
- To undertake such other duties, training and/or hours of work as may be reasonably required.
- Other duties as assigned by IT Department Manager.
Job Details
| Date Posted: | 2016-12-01 |
| Job Location: | Manama, Bahrain |
| Job Role: | Technology/IT |
| Company Industry: | Telecommunications |
Preferred Candidate
| Career Level: | Mid Career |
| Nationality: | Bahrain |
| Degree: | Bachelor's degree |
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