CAREER OVERVIEW
The produce-floral manager will manage the
daily operations of the shop. This position is accountable for the profit and loss (P&L) and must use their leadership and merchandising skills to manage product levels and make sound business decisions. In addition, this position is responsible for increasing customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing products, providing courteous, knowledgeable and prompt service and a friendly atmosphere in the shop.
JOB DUTIES
- Manage inventory, production, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to shop standards.
- Ensure the shop is merchandised in accordance with the preferences of the community; maintain shelf allocations to ensure the availability of products at all times.
- Ensure team members greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business-like manner in order to promote the shop image as a service-oriented operation.
- Ensure the shop is well maintained and meets or exceeds company standards for appearance.
- Supervise, train and develop team members
- Evaluate department conditions and operations to determine strengths and areas for improvement; reinforce strengths while developing and implementing improved practices and procedures.
- Conduct weekly sales meetings with team members to establish merchandising, sales and profit object.
- Ensure special orders and customer requests are fulfilled.
- Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.
- Offer product samples, answer product questions and offer assistance in finding or suggesting product selection.
- Ensure sales and work area are clean and free from safety hazards.
- Ensure adherence to wage and hour policies and regulations.
- Perform other job-related duties as assigned.
Job Details
| Date Posted: | 2016-12-29 |
| Job Location: | Manama, Bahrain |
| Job Role: | Management |
| Company Industry: | Customer Service |
Preferred Candidate
| Career Level: | Management |
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