Skill: Collections
Level: Associate Manager
Location: Morocco
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture, and make delivering innovative work part of your extraordinary career.
People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.
.
Accenture Operations combines technology that digitizes and automates business processes, unlocks actionable insights, and delivers everything-as-a-service with our team's deep industry, functional and technical expertise. The services world is undergoing dramatic change and Accenture Operations is helping to lead the way. We are the only organization to bring together infrastructure, security, cloud, and business process capabilities to develop tailored, industry-specific solutions for our clients. Join Accenture Operations, and be part of a team that offers an unparalleled depth and breadth of consulting, implementation and operations experience
Key responsibilities may include:
Make decisions about the day-to-day operation of the group, including management of work assignments and information between shifts as well as approach regarding workload, equipment, staffing, and scheduling;
Manage workloads to ensure even distribution of responsibilities and provide development opportunities, when available, with assistance from direct manager;
Identify and assist with development of support materials for team use, e.g., training manuals, job aids, and views in databases;
Ensure completion of time and expense reports for self and team members per policies. Maintain accurate records for chargeable time to client projects;
Prepare, analyze and interpret complex reports/information and formulate conclusions;
Act as OTC/Collection technical and functional resource and Subject Matter Expert for team members, peers and/or clients as assigned;
Anticipate, identify, and assess complex issues/problems. Develop and implement a corresponding plan of action to bring the situation to resolution;
Identify, document, and review opportunities for team improvement in procedures/processes/standards to gain cost-effectiveness and efficiency; provide cost estimates and execute implementation of improvements required to direct work within clear budgetary guidelines
Perform analysis of quality audits; analyze results and develop process improvements to maintain quality deliverables;
Plan and facilitate weekly (as required) team calls/meetings. May present and facilitate at group meetings and new hire integrations;
Create annual team objectives with direct manager approval. Monitor and coach team to meet objectives;
Prepare, coordinate and conduct performance appraisals and counsel employees on career and performance/disciplinary issues.
Job Details
| Date Posted: | 2016-08-04 |
| Job Location: | Morocco |
| Job Role: | Accounting/Banking/Finance |
| Company Industry: | Consulting Services |
Preferred Candidate
| Career Level: | Mid Career |
| Degree: | Bachelor's degree |
Apply Now - Jobs in Morocco - Accounting/Banking/Finance Jobs in Morocco - Search All Jobs
المصدر Jobs in Morocco | Bayt.com