· To communicate Customer Satisfaction Sales Standards to all sales personnel and implement sales processes that support these standards.
· To monitor results of the Customer satisfaction Survey and implement process strategies to continually improve customer satisfaction ratings.
· To provide a customer record and follow-up system, resolve customer complaints and build loyal clientele for the dealership.
· To set targets for the sales team and ensure their achievement.
· To ensure profitability of the Vehicle Sales Department through the sale of vehicles, financing, dealer options and accessories.
· To coordinate with Marketing Department to implement effective advertising and merchandising programs to increase showroom traffic and sales
· To establish, manage and control a sales system that recognises and enforces concepts leading to repeat buyers and referrals
· To establish, maintain and supervise a sales system viz. showroom experience which includes Walk Around Presentation, effective Prospecting, Demonstration, Customer Handling, Sale Closing and Delivery Programs.

Job Details

Date Posted: 2016-04-29
Job Location: Manama, Bahrain
Job Role: Sales
Company Industry: Automotive

Preferred Candidate

Career Level: Management

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