Greet and acknowledge all guests coming into the restaurant in a friendly, professional and gracious manner. 
Be well-informed with a thorough knowledge of available products, concierge advice, promotions and events. 
Promote promotions, events and guest surveys at every suitable opportunity. 
Answer all telephone calls in a timely manner and address guest queries regarding reservations. 
Responsible for ensuring cloakroom duties are performed effectively. 
Responsible for the suitable allocation of tables to guests as required and according to the daily reservations. 
Escort guests to their allocated table or to the bar. 
Demonstrate the highest standard of personal presentation. 
Clean menus before and after service; Ensure a sufficient supply of menus are in circulation and in an acceptable condition. 
Ensure a high standard of service is maintained at all times, anticipating guests’ needs. 
Ensure a clean, presentable and organized work area at all times. 
Follow all instructions as directed by management. 
Operate in accordance with SOP at all times. 
Ensure that those you are responsible for operate in accordance with SOP. 

Job Details

Date Posted: 2015-12-18
Job Location: Manama, Bahrain
Job Role: Customer Service
Company Industry: Hospitality/Tourism/Travel

Preferred Candidate

Career Level: Entry Level
Gender: Female
Nationality: Nepal; Philippines

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