Needed Service Delivery Coordinator for an IT outsourcing company to do the following tasks:
• Coordinate with Clients regarding their requests, set priorities.
• Follow up on pending tickets and assign work to Technical engineers as per priorities
• Set visits schedules for Technical Engineers at client sites.
• Check client’s requests for non-conformities or exclusions within the contract.
• Responsible for applying the procedures internally and with the client, make sure all documents are filled correctly, communicated to clients and stored correctly.
• Perform complete documentation for client sites, as well as processes, installations, etc.
• Coordinate with the company procurement department regarding client hardware requests.
Job Details
| Date Posted: | 2015-04-29 |
| Job Location: | Beirut, Lebanon |
| Job Role: | Customer Service |
| Company Industry: | Information Technology |
| Monthly Salary: | US $1,000 |
Preferred Candidate
| Career Level: | Entry Level |
| Gender: | Female |
| Nationality: | Lebanon |
| Degree: | Diploma |
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