The Head - Commercial & Operations provides leadership, management and professional expertise to management of Contracts, Commercial, Procurement, Quality assurance and Operational services across commercial activities of CERT’s business operations. The incumbent will collaborate, develop and implement innovative, growth focused commercial and portfolio strategies with primary focus on contracts, agreements, emerging products/services, client-industry segments and partnerships. He / She will oversee the development and maintenance of Joint Venture agreements, corporate contracts, commercial agreements, legal & contractual compliances vis-à-vis project deliverables, and ensure institution wide quality assurance data that aligns with the HCT-CERT institutional effectiveness framework and strategic initiatives.

• Develop, implement and optimize commercial strategies of the organization.

• Develop and manage the Portfolio Strategy, Plan and Budget.

• Collaborates the value drivers of the business and identify profitable commercial opportunities to enhance efficiencies, performances including impact on contracted deliverables, revenue and costs.

• Identifies and mitigate risks to business vis-à-vis new commercial opportunities and ensure limited risk and liability through contract evaluation, negotiation and management.

• Ensure all commercial activities meet and improve on project/program budget, cost, volume and efficiency targets.

• Provide timely and appropriate Legal & IT advisory to all BU’s in coordination with internal and external agencies.

• Engage with industry and stakeholders; collaborate with Division Heads to instill organization-wide best practices.

• Render leadership to development and audit of Contract and Procurement policies and procedures, oversee procurement plans, RFP and award of contracts;

• Review all tenders, coordinate contract execution, and monitor project management, agreement compliances.

• Implement management protocols and procedures to manage contractual variations, conflict and dispute resolutions.

• Support incorporation of companies, establishment of licenses and regulatory approvals.

• Establish Quality Assurance frameworks; and compliances to quality standards, work ethics and core values across system-wide service level agreements, service deliverables,

• Monitors performance of quality management system, produce data and report on performance, standards, trends and reinforcement strategies.

• Oversees the continuous improvement and maintenance of online systems that monitor academic performance and enable institutional effectiveness indicators for the system.

• Supports Institutional Research and Accreditation in providing data and information requirements.

• Manages policy and procedures to ensure alignment with HCT and accreditation requirements.

• Leads the development and implementation of institute-wide academic quality assurance processes and accountability measures that are aligned with international best practice, HCT strategic initiatives and the strategic objectives of the Planning and Institutional Effectiveness unit.

• Interacts with the Institutional Effectiveness Planning Team to gather data in support of related research

• Formulates departmental goals, objectives and priorities;

• Demonstrates a commitment to HCT-CERT's Emiratization program and professional development initiatives for UAE National employees

• Contributes to the development of the HCT-CERT by participating in HCT system and college management teams; by observing and implementing College and system-wide policies and procedures; and by participating in extra-curricular activities and community events

• Travels to other HCT colleges to attend meetings, workshops and conferences as required

• Performs other duties as assigned by the Supervisor


Job Details






















Date Posted: 2015-04-02
Job Location: Abu Dhabi, United Arab Emirates
Job Role: Management
Company Industry: Education, Training, and Library


Preferred Candidate














Career Level: Management
Degree: Higher diploma


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