• Responsible for the business performance of the branch; • Supervise and control the FOH and BOH and ensure that they are accomplishing their job • Plan and manage the business and staff, FOH & BOH shift pattern organisation and day-to-day management activities of the respective branch • Analysing and planning branch sales levels including sales forecast, Food & operation cost control, inventory and profitability; • Organising stock and equipment, ordering supplies, and overseeing building maintenance, cleanliness and security; • Control inventory and manage to bring down the deviance to minimum • Ensure that branch opening and closing procedures are followed by the supervisors and staff with 100% accurate reconciliation of sales and cash. • Preparing monthly and weekly reports, including staff control, food cost control and sales; • Managing staff throughout their shift and providing them with both positive and negative feedback to enhance their performance; • Supervise on the staff compliance to 8 service steps and customer service • Ensuring that all employees adhere to the company's uniform & appearance code of the Chocolate Bar standards; • Perform frequent checks to ensure consistent high quality of preparation and timely service. • Work with chefs and other BOH staff to plan and execute orders as per the recipe in expected quantity and quality • Ensure the tickets are delivered on time • Control food and beverage costs within the limit. • Maintaining high standards of quality control, hygiene, and health and safety; • Ensure that all equipments and furniture in BOH & FOH are kept clean and kept in excellent working condition through personal inspection


Job Details






















Date Posted: 2015-03-09
Job Location: Al Kuwait, Kuwait
Job Role: Management
Company Industry: Catering/Food Services/Restaurants; Hospitality/Tourism/Travel


Preferred Candidate














Career Level: Mid Career
Nationality: United Arab Emirates; Bahrain; Djibouti; Algeria; Egypt; India; Iraq; Jordan; Comoros; Kuwait; Lebanon; Libya; Morocco; Mauritania; Oman; Philippines; Palestine; Qatar; Saudi Arabia; Sudan; Somalia; Syria; Tunisia; Yemen


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