Area of responsibility:
- Full responsibility for managing teams
- Escalation level for clients on regional and tactical level
- High level customer communication and customer satisfaction
- Pro-active communication to customer planning, control, execution of clearly defined work processes
- Provide recommendations proactively for best practice and present actionable solutions
- Identify trends and business needs and translate them into process improvements
- Determine business strategy and define project objectives
- Create and develop business plans and ensure their continuous enforcement
- Assume full responsibility for human resource planning, create utilization plans and ensure the maximum utilization of the operating staff
- Coach and develop operations managers and team leads based on existing development plans
- Generalist - ability to handle all aspects of human resources
- Monitor SOWs and POs on a non-strategic level
- Interact with involved parties in regards to accounting, bookkeeping and payroll accounting
- Analyse the cost structure on an ongoing basis and continuously strive to achieve the best price
- Ensure that customer objectives are achieved
- Determine and take the needed measures in order to enable the team to meet customer objectives
- Promote activities and acquire new local clients
- Develop existing clients further to increase their current business
Job Details
| Date Posted: | 2014-06-18 |
| Job Location: | Egypt |
| Job Role: | Sales |
| Company Industry: | Information Technology |
Preferred Candidate
| Career Level: | Mid Career |
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