Administration
Create and modify documents and procedures required by the business to enhance efficiency and productivity
Perform general clerical duties to include but not limited to: photocopying, faxing, mailing, and filing
Maintain hard copy and electronic filing system
Sign for and distribute UPS/Fed Ex/Airborne packages
Process orders, forms, applications and requests
Customer Service
Meet and greet clients and visitors
Respond promptly to customer inquiries
Provide customer with in-depth and comprehensive information regarding their queries, our products, experiences and activities
Provide customers with exemplary service in all manners
Communicate customer requests to line manager
Product Delivery
Maintain a full and in-depth knowledge of all products, experiences and retail costs
Keep abreast of all promotions, advertisement, events and activities within products and the company in general
Assist and partake in delivery of all products under responsibility in a timely, effective and efficient manner
Merchandise
Maintain awareness of all merchandise and retail prices
Assist in floor moves, merchandising and display maintenance
Assist in processing and replenishing merchandise and monitoring floor stock
Aid customers in locating merchandise
Assist in completing price changes within the department
Daily and thorough upkeep of Sales Ledger and cash float
Responsible for logging all monetary transactions with concerned personnel or departments to ensure transparency and accuracy
Participate in monthly inventory and cycle counts
Receive payment and assist customers using the ENTA system for retail products by cash, credit cards, vouchers, or automatic debits & issuing of receipts, refunds, credits, or change due to customers
Budget
Work closely with the line manager to ensure that the P&L is maintained at all times
Policies and Procedures
Strictly adheres to all company policies and procedures. Help to formulate and refine policies and procedures that relate directly to product delivery. Never compromises on safety
Related Assignments
Works with Management on product development
Support team in all manners possible
Direct requests and unresolved issues to the designated resource
Any other tasks as assigned from time to time by line manager
ENVIRONMENTAL / HEALTH & SAFETY CONDITIONS
Work is performed in an office work environment
Work may require visits within Abu Dhabi
Work may require travelling outside Abu Dhabi
Work will require frequent weekend and evening involvement
Job Details
| Date Posted: | 2015-03-30 |
| Job Location: | Abu Dhabi, United Arab Emirates |
| Job Role: | Customer Service |
| Company Industry: | Sales |
| Monthly Salary: | US $1,000 |
Preferred Candidate
| Career Level: | Entry Level |
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